We want you to be happy with your purchase.
In order to ensure quick turn-around for your return, we ask you that obtain a Return Merchandise Authorization number (RMA) from us prior to returning any purchase.
Swamp Yankee Arms is happy to accept returns on items that are new and unused or items that are defective with the original manufacturer’s packaging or packaging of equivalent protection for shipping, within 30 days of purchase.
In cases where the customer decides they no longer want an item, the customer covers the return shipping and a 20% restocking fee is deducted from the original purchase amount, shipping costs to original purchaser are non-refundable. Once the return is accepted refunds may take up to 10 days to be posted to the customers account.
In cases where a customer returns an item and the item is not in its original packaging, no RMA is issued, or the product is not in the same condition as when the item left the Swamp Yankee Arms shipping origin the return will be rejected. NO EXCEPTIONS.
In cases where an item is defective or the wrong item is received, Swamp Yankee Arms is happy to accept it and will cover return shipping and either cancel the original purchase or supply the correct item based on product availability.
These terms are subject to change without prior notice.